What's new

March 2025

• Added a tool for creating marketing links with UTM tags on the event’s "Share link" page.

• The Orders report (XLS version) now includes the purchase time in addition to the date.

• For free events, ticket holders can cancel their tickets on their order management page.

• Organisers can change the payment method for POS orders after the purchase.

• Phone numbers are now always saved with a country code.

• Pages of past events redirect logged-out users and search engines to the organiser’s page.

• Added buyer’s phone number and marketing data to tickets API response.

• The ticket types report footer includes a total and the amount paid with gift cards.

• Added the option to display values from order-based custom fields in the ticket email text.

• Added Catalan support for the checkout process.

• In embed mode, UTM parameters are stored in the browser session and retained across multiple pages.

• When redirecting buyers to the organiser’s website after purchase, a transition page is used to ensure marketing data is tracked correctly.

February 2025

• Added an option to restrict ticket purchases with a password, making it possible to offer exclusive pre-sale access to newsletter subscribers. Sales can also be automatically set to become public at a specified time.

• Improved the complimentary tickets tool to support sending tickets for events with reserved seating.

• Added an option to group sales by order language in the ticket types report.

• Added Slovenian support for the checkout process.

• Added Swahili support for the checkout process.

January 2025

• It is now possible to pre-fill the buyer's email address when using the embedded checkout process.

• Ticket type descriptions can now include the :ticket_code placeholder, which will be replaced with the actual ticket code.

December 2024

• Added Kenyan shilling KES to supported payment currencies.

• First and last names can now be pre-filled on tickets via cart URL parameters.

• Added a new tool for uploading third-party tickets.

• Added Czech support for the checkout process.

• Enhanced the user interface for events displaying prices without VAT in the cart.

November 2024

• Added an option to change gift card image and text.

• Added the ability to set and update gift card expiration and usage type.

• Added functionality to work with date ranges in ticket type sales reports.

• Implemented usability improvements related to online events.

October 2024

• Multiple UI and usability improvements.

September 2024

• Users can now create new organiser accounts.

• Added an option to mark tickets as used when completing a POS order.

August 2024

• Added a new tool for bulk-generating discount codes.

• Added an option to download discount codes.

• Added account balance and payouts log to organiser settings.

• Added a page that shows all organiser accounts associated with the current user.

• Updated the tickets API and webhooks to include seating data. 

• Added support for the :order_date placeholder in the Emails tool.

July 2024

• Added new built-in fields to the order form, such as buyer and attendee name, country, address, company name, and position. For the country selection, it is pre-filled based on the buyer’s location. The "First and Last Name" field is displayed as two separate fields to the buyer.

June 2024

• Added Serbian dinar RSD to supported currencies.

• Enabled the use of Markdown syntax in ticket type email descriptions.

• New order notification emails now include the event start date.

• Added ticket type group headings to the ticket selection in POS, reservations, complimentary tickets tool and reseller’s interface.

May 2024

• Added the ability to complete complimentary reservations.

• Added the option to cancel pending refunds.

• Made the organiser’s public email address translatable.

April 2024

• Added the option for the organiser to receive email notifications for webhook status updates when there are issues with sending or receiving webhooks.

• Enhanced autocomplete for event venues and addresses when creating an event.

• Improved embed mode performance; now opens faster and is compatible with all desktop browsers.

• Added the option to customise the label for the "Buy ticket" button on the event page.

• Added the option to customise the label for the "Have a code or gift card?" link on the event page.

March 2024

• Ticket buyers can now sign in to manage their orders and access their tickets for past and future events.

• Organisers can now see a detailed error message if any of the order-related emails fail to reach the recipient, on the order details page.

• Added the ability to edit textual custom field values on the order details page.

• PDF file attachments in the ticket emails have been replaced by PDF download links.

• Added Turkish support for the checkout process.

• Optimised speed across various pages and reports.

• Multiple UI and usability improvements.

February 2024

• Added tools to Reserved seating for viewing sales overview and managing categories.

• Enhanced the ticket types report by adding ticket group names as subtitles.

• Added to the ticket types report the possibility to display rows of ticket types or a combination of ticket types and the paid price.

January 2024

• Added support for Google Tag Manager to track user interaction events on platforms like Google Ads, LinkedIn, Twitter, etc.

• In the POS system, tickets and receipts can now be printed in multiple formats: A4, continuous roll, or Fienta blanks.

• Added a new recipient option in our Email tool to send messages to ticket owners who haven't registered after being assigned a ticket.

• Added a gift card report.

December 2023

• Added Paypal for payments in euros.

• You can now use separate cover image for each language version of a multilingual event.

November 2023

• Added Markdown support for simple formatting in event descriptions, emails to ticket buyers, and organiser’s terms of service.

• Added the option to easily modify reservations by adding or removing tickets, or splitting reservations.

October 2023

• Events index page for organisers now displays the event series in a separate tab.

• Added the option to enable POS features on the organiser settings page.

• Switched to a new cloud service provider for improved performance and security.

September 2023

• Our new event index page for event organisers includes separate tabs for future and past events, and an option to filter out draft events.

• The order details page now displays amounts paid with gift cards.

• The tickets report in XLS format includes a new column for the validation timestamp.

• For events with reserved seating, the event ticket limit is now automatically adjusted when removing seats from sales or adding them on the seating chart.

• Added BLIK payments in Poland.

• Added Bulgarian lev BGN to supported currencies.

• Added Israeli shekel ILS to supported currencies.

August 2023

• Tickets can now be added to Google Wallet.

• The visibility and selectability of ticket types can be set to depend on other ticket types.

• Added the option to group ticket types on the checkout page.

• Links that point to unpublished past events now direct to the organiser's events page.

• Added the option to select multiple seats at the same time when creating a new POS order or a reservation for events with a seating plan.

• Seat labels are now visible when creating a new POS order or a reservation for events with a seating plan.

• Added local bank payments in Germany.

• Added local bank payments in Poland.

• Added Ukrainian support for the checkout process.

• Added Moldovan leu MDL to supported currencies.

July 2023

• Added Polish support for the checkout process.

June 2023

• Added Basque support for the checkout process.

May 2023

• Added Meta Pixel advanced matching parameters to the “Purchase” event.

• Added ticket and receipt printing to handheld devices with built-in printers.

• Added option to pre-select multiple tickets with an event URL parameter.

• Added Vietnamese dong VND to supported currencies.

• Added South Korean won KRW to supported currencies.

• Added Thai baht THB to supported currencies.

• Added Turkish lira TRY to supported currencies.

• Added Japanese yen JPY to supported currencies.

• Added support for zero-decimal currencies.

April 2023

• New version 4 of our mobile app for ticket scanning has improved continuous mode, which makes scanning faster and is also suitable for self-check-in.

• When the order currency differs from the payment currency, we now convert the currency at the time of purchase. This allows event organisers to have a clearer understanding of their earnings in the payout currency.

• Added a list of top “utm_campaign” and “utm_source” values to the event overview page.

• Improved Meta Pixel and GA “AddToCart” event tracking for events with just one ticket type.

March 2023

• You can now add custom meta-title and meta-description to each event.

• Improved Meta Pixel by adding 'advanced matching' parameters and "AddContacts" event.

• Improved Google Analytics tracking, added standard events to GA4 tracking

• Added Macedonian denar MKD to supported currencies.

• Prevent search engines from indexing ended events.

February 2023

• Added radio buttons, checkboxes, single-select and multiselect dropdown menus to custom field question types in registration forms.

• Reserved tickets can now be purchased via a payment link that you can send to your customer.

• Added UnionPay payments.

• Google Analytics 4 now tracks standard events related to the checkout funnel, such as “begin_checkout” and “purchase”.

• Meta Pixel now tracks "AddToCart" events.

• Added the number of orders to the event overview page.

• Added Azerbaijani manat AZN, Kyrgyzstani som KGS and Uzbekistani sum UZS to supported currencies.

January 2023

• Added support for Google Analytics 4.

• Added Kazakhstani tenge KZT to supported currencies.

• New private API endpoint for updating organiser’s events.

December 2022

• Ability to issue and accept gift cards.

• Ability to sell combo tickets.

• Added Georgian lari GEL to supported currencies.

• Added Armenian dram AMD to supported currencies.

• Added Czech koruna CZK to supported currencies.

• Added Ukrainian hryvnia UAH to supported currencies.

November 2022

• Added Croatian support for the checkout process.

• Added Hungarian support for the checkout process.

• Online events now support Vimeo live streams in addition to pre-saved content.

• New private API endpoint for reading organiser’s events.

• Added Croatian kuna HRK to supported currencies.

October 2022

• Added Macedonian support for the checkout process.

• Added the option to use discount codes in the ticket reseller interface.

• Updates to public API.

September 2022

• Added Bancontact payments in Belgium.

• New report for POS sales.

• New report for event series.

August 2022

• The Tickets tool now includes seating information for events with reserved seating.

• Added full-screen mode to the reserved seating management page.

July 2022

• New Share tool, which can be used to manage the event page address.

• Option to change the address of the page, which lists all the organiser's events in the Share tool.

• Reports Overview page has a new toggle which lets you view sales figures in several currencies.

• Event images are now automatically resized and cropped for different devices and screen resolutions.

June 2022

• Tickets can be marked as used/unused on the Tickets tool.

• The built-in phone number question on the order form can now be disabled or made mandatory.

• Added Apple Wallet tickets.

May 2022

• Added a Tickets tool with search and download options.

• Improved reports navigation, performance and file naming.

• Emails tool now sends messages to both buyers and ticket owners.

• Credit invoices are now issued when cancelling pending invoices.

• Added Italian support for the checkout process.

• Public API now has the ability to retrieve events from a list of organisers.

April 2022

• Overall performance improvements.

March 2022

• Added ability to add reservations.

• Added Inbank „split-into-parts“ payments.

February 2022

• Discount codes can now be used in the POS interface.

• Ability to add custom payment methods to POS interface.

January 2022

• Added Revolut payments.

• Ability to set individual VAT rates for ticket types.

December 2021

• Added Swedish support for the checkout process.

November 2021

• Global discounts which apply to all organiser's current and future events.

• Ability to cancel single ticket on order details page.

• Address fields for multilingual events are now translatable.

• Ticket owners can cancel their complimentary tickets to release seats for others.

• Added Kniks gift card payments.

October 2021

• You can now add date custom fields to the checkout process.

• Ticket types that become visible using code, are now shown in the POS interface.

• Added POS user name to orders reports.

• Added Citadele Bank payments in Estonia and Lithuania.

• Added Medicinos Bankas and Šiaulių Bankas payments in Lithuania.

September 2021

• Option to allow ticket owners to request refund via private order page.

• Manual invoice payments are now processed immediately after reaching our bank account.

• Public API can be used to read all public events in machine-readable format.

• Added Norwegian support for the checkout process.

August 2021

• The mobile app now can be used to validate EU Digital COVID certificates.

July 2021

• New report showing income by ticket types and prices.

June 2021

• Updated design of organiser events page.

• Updated user interface for creating custom form fields.

• Ability to add order based custom fields before ticket-based fields.

• Updated support for timezones.

• Mobile app: those who bought an online-only ticket, for a hybrid event, are now unable to enter the physical venue..

• Mobile app: updated user interface.

May 2021

• Added custom checkout questions that only appear for selected ticket types.

• Address fields can now be searched from Google's database.

• Added Canadian dollar, New Zealand dollar and the new Romanian leu to supported currencies.

• Online events now show the timezone name on the event page and tickets.

• Improved support for events in different time zones.

April 2021

• Added Apple Pay payments.

• Added Google Pay payments.

• Added checkboxes option for checkout custom fields.

• Ability to see percentage of recurring buyers on event dashboard.

• Ability to share attendee list using a private link.

March 2021

• Events can now be marked as taking place on-site, online or both.

• In the case of hybrid events, each ticket type can be marked as valid at the venue, online or both.

• Online events now have a dedicated page on Fienta with an option to combine video player, text and chat.

• Option to redirect buyers to other platforms in case of online events.

February 2021

• Added support for utm_ parameter tracking for marketers.

• Improvements on POS reports, reserved seatings, timezone support.

January 2021

• Added support for donations / pay-what-you-want ticket types.

• Added Klarna/Sofort payments in Austria, Belgium, Germany, Spain and Netherlands.

• Added SEPA Direct Debit payments in Germany and Netherlands.

• Ability to search by ticket code in Orders reports.

• Ability to show orders which use specific discount code.

• Ability to show orders which use specific ticket type code.

December 2020

• Social distancing rules for reserved seating.

• Option to change the type of already issued ticket.

• Option to change seating on already issued ticket.

• Added Danish support for the checkout process.

November 2020

• Event categories, used on front page search.

• Event image can be added to embed mode.

October 2020

• Added reserved seating.

• Ticket emails now adapt with operating system dark modes.

• Mobile app: Optional setting to allow scanning of multiple events at the same time.

September 2020

• Automatic message on the ticket selection page when five or fewer tickets are available.

• For data export, we now use XLSX format instead of XLS which handles emoticons and special characters better.

August 2020

• Reports now include dates for events with the same title.

• Notifications on new orders can be sent to multiple email addresses.

• Added Australian dollar AUD to supported currencies.

July 2020

• Ticket types and custom fields can now be sorted using drag and drop.

• Added calendar links to the order completion page.

• Added QR codes to the order completion page when the event is about to start.

• Automatic reminders about unpaid invoices.

• Ticket buyers can cancel unpaid invoices and release booked tickets to others.

• Support for a wide range of emojis in the event description, ticket and emails.

• Improved timezone support for calendar links.

June 2020

• Added webhooks which trigger on order completion, registration and ticket validation.

• Emails tool now has the option to address overdue invoices.

• Added USD to supported currencies.

• Improve speed of API calls.

May 2020

• You can now manage your team members.

• Updates to public API.

April 2020

• New public event search.

• Event overview page can now be shared with a private link.

• Emails tool now supports filtering recipients by ticket type and language.

• The subject of the ticket email can be changed.

• Added ability to change invoice due days per order.

• Credit invoices have been added to reports and also to order details view.

• Visual updates to the check-out process on the event page.

March 2020

• You can now use Fienta to send emails to your ticket buyers. This allows to communicate last-minute changes, announce about cancellation or postponing of the event.

• Ticket buyers are now notified via email about refunds.

• Credit invoices are now sent along with refunds.

• Events can now be marked as cancelled.

• Ticket email supports multiple new placeholders.

• Text of the "Buy tickets" button can be changed.

February 2020

• Private events can now use the event series feature.

• You can now create and send tickets for pending invoice orders.

• Added iDEAL payment support in the Netherlands.

• New income report, grouped by events.

• New Billing documents page displays all invoices issued for Fienta's service fee.

• Event currency can now be changed during event setup.

January 2020

• The first version of the POS system was released with the support of printing paper tickets.

• You can now list events that sell tickets on some other platform.

• You can now list events that do not have any ticket sales or registration.

• Discounts now have the option to limit the number of tickets it applies to.

• Payouts are now handled in multiple currencies.

• Added Luminor DNB bank link payment method.

December 2019

• The first version of the ticket assign feature which allows buyers to easily distribute tickets within their organisation.

• New ticket recovery feature. Buyers who have lost their tickets can access them using the order number and password on their bank statement.

• Improved correction of mistyped emails during ticket purchase.

November 2019

• You can display events right on your own website with our public API.

October 2019

• Added numerous new currencies you can sell tickets in.

• Added Chinese support for the checkout process.

September 2019

• Ticket email now includes links to add the event to the buyer's calendar.

• Added e-invoice support.

August 2019

• Event organisers will now receive monthly sales and income reports via email.

• Added Slovak support for checkout process.

• Site speed and search engine optimizations so that events can be more easily discovered.

July 2019

• The event dashboard now displays a list of top sold ticket types.

• Event-specific VAT amount has been replaced by global VAT value for the organiser.

• Speed and search improvements on the frontpage and organiser's event index page.

• Facebook Pixel "Purchase" event now includes order value.

June 2019

• Order details page completely redesigned for better usability.

• Reports now show orders which are pending for refund.

May 2019

• Added Liisi to payment methods in Estonia.

April 2019

• Support for event series and repeated events.

• Event page or embed can now be opened with a specific ticket type selected.

March 2019

• Code optimizations and changes to user interface technology.

• Under the hood changes on how we handle outgoing emails.

February 2019

• New reports displaying data across all your events.

• Discount codes can be now included when making a copy of an existing event.

• Added support for Facebook Pixel tracking.

January 2019

• You can now ask your buyers’ consent for subscribing to your mailing lists.

• The ticket buyers will see a hint to correct misspelled email addresses during purchase. For example, @gmail.con will be suggested to change to @gmail.com.

• Added Swedbank Latvia to payment methods.

• Option to set a minimum number of tickets per order for ticket types.

• Now you can request refunds and cancel pending orders right from order view.

• Mobile app: added attendee search and manual check-in.

• Mobile app: added continuous scanning mode which opens camera automatically a few moments after the previous successful scan.

December 2018

• Ability to add descriptive text to ticket types, appearing on ticket email and PDF.

• You can now display custom messages when sales have ended or tickets have been sold out.

• Added Portuguese support for the checkout process.

• Tickets are now sent both as HTML and plain text emails.

• Public event pages are now machine-readable, enabling event discovery websites to scape them.

November 2018

• Volume discounts.

• Added Dutch support for checkout process.

• The mobile app supports printing nametags on ZPL compatible printers.

• Add ability to track purchase stages in Google Analytics.

October 2018

• Updated graphical overview of sales volume and sold tickets.

• Overview of major referrals and buyer's geographical locations.

• New Orders and Attendees tools, improved search.

• Ability to add internal notes to orders.

• Added French support for the checkout process.

• Public API to get event details and display them on your website for example.

September 2018

• Ability to set due time for invoices related to bank transfer payments.

• Added German and Spanish support for the checkout process.

• The mobile app displays the number of tickets validated vs tickets sold. For large events, data synchronisation now works much faster.

August 2018

• A new and more flexible tool for handling discount codes.

• Ability to set organiser contacts on a per-event basis.

• Ability to add a custom message when re-sending tickets and invoices to buyers.

• Order form fields can be displayed on the ticket.

July 2018

• Usability improvements related to payment selection on the checkout page.

• More detailed validations report.

June 2018

• Ability to sell other services in addition to tickets.

• Define multiple discount codes per ticket type.

• Ability to display organiser's terms of service on the event page.

• Option to send the buyer of multiple tickets all tickets in separate emails or in one mail.

• Also, you can choose to create just one compound ticket.

• The mobile app supports tickets issued by other ticketing providers.

• The mobile app now has an offline mode.

• The mobile app can be configured to display data asked from an attendee during registration.

• The mobile app has an undo functionality.

May 2018

• Dedicated environment for ticket resellers.

• New option for ticket type: maximum number of tickets per order.

April 2018

• Tool for issuing complimentary tickets.

• Ability to show the number of available seats right on your organiser's website.

• Support for all eurozone countries.

• Added Lithuanian support for the checkout process.

March 2018

• The buyer can request custom information to be added to the invoice.

• Attendee report includes purchased ticket name and price.

• Ability to check uniqueness when filling custom fields.

February 2018

• Support for Google Ecommerce Analytics.

• Usability enhancements.

January 2018

• Finnish and Lithuanian payment methods.

December 2017

• New Customers tool.

• New Invoices report.

November 2017

• Reworked event public webpage's behaviour and visuals.

October 2017

• Ability to detect customer's country and town.

• Option to keep the sold out ticket types in the list.

• Improved multilingual capabilities.

• Discount code column added to orders report.

September 2017

• Embed mode: the whole checkout process can now be placed right on the organiser's own website.

• Email notifications on each purchase including detailed information about the order.

• Ticket types and events can be deleted.

August 2017

• In addition to the .pdf attachment, the email sent to customers now includes everything needed to check-in: event name, date and time, venue, QR code, also custom text and image.

• You can now customize the color of buttons and hyperlinks on the event page.

• Ticket types can now be duplicated.

• You can now hide private events from our homepage and search results.

July 2017

• Discount codes for changing ticket normal prices.

June 2017

• Enhanced mobile support: the whole checkout process now flows well and is usable on even the smallest mobile screens.

• Google Analytics support, cross-domain tracking.

• Added Finnish support for the checkout process.

• Updated reports: now you can see the reports across all events, also we added customer's language to orders.

• Moved the app to new servers.

Mai 2017

• Started using a QR code instead of barcodes.

• The name of the marketing channel is now saved to orders.

April 2017

• New payment method: using normal invoice and bank wire.

• Discount codes can now be entered from the checkout page.

• Reports now display the most recent rows first.

March 2017

• Custom fields and registration forms.

• Amounts can now be changed with +/- buttons on the checkout page.

• Uploaded images are now automatically resized.

• Mobile app for ticket scanning.

February 2017

• Added Latvian support for checkout process.

January 2017

• Support for free events and ticket types.

• Events can now be duplicated.

• Automatic hyperlink detection in the event description.

December 2016

• Reworked reports.

November 2016

• We now send out invoices in the name of organisers.

• Added Russian support for the checkout process.