For Event Organisers

Product updates

April 2022

  • Overall performance improvements.

March 2022

  • Added ability to add reservations.

  • Added Indivy/3 pay-later payments.

February 2022

  • Discount codes can now be used in the POS interface.

  • Ability to add custom payment methods to POS interface.

January 2022

  • Added Revolut payments.

  • Ability to set individual VAT rates for ticket types.

December 2021

  • Swedish support for the checkout process.

November 2021

  • Global discounts which apply to all organiser's current and future events.

  • Ability to cancel single ticket on order details page.

  • Address fields for multilingual events are now translatable.

  • Ticket owners can cancel their complimentary tickets to relase seats for others.

  • Added Kniks gift card payments.

October 2021

  • You can now add date custom fields to the checkout process.

  • Ticket types that become visible using code, are now shown in the POS interface.

  • Added POS user name to orders reports.

  • Added Citadele Bank payments in Estonia and Lithuania.

  • Added Medicinos Bankas and Šiaulių Bankas payments in Lithuania.

September 2021

  • Option to allow ticket owners to request refund via private order page.

  • Manual invoice payments are now processed immediately after reaching our bank account.

  • Public API can be used to read all public events in machine-readable format.

  • Norwegian support for the checkout process.

August 2021

  • Mobile app now can be used to validate EU Digital COVID certificates.

July 2021

  • New report showing income by ticket types and prices.

June 2021

  • Updated design of organiser events page.

  • Updated user interface for creating custom form fields.

  • Ability to add order based custom fields before ticket-based fields.

  • Updated support for timezones.

  • Mobile app: those who bought an online-only ticket for hybrid event, can't enter the physical venue anymore.

  • Mobile app: updated user interface.

May 2021

  • Added custom checkout questions that only appear for selected ticket types.

  • Address fields can now be searched from Google's database.

  • Added Canadian dollar, New Zealand dollar and New Romanian leu to supported currencies.

  • Online events now show the timezone name on the event page and tickets.

  • Improved support for events in different time zones.

April 2021

  • Added Apple Pay payments.

  • Added Google Pay payments.

  • Added checkboxes option for checkout custom fields.

  • Ability to see percentage of recurring buyers on event dashboard.

  • Ability to share attendee list using a private link.

March 2021

  • Events can now be marked as taking place on-site, online or both.

  • In the case of hybrid events, each ticket type can be marked as valid at the venue, online or both.

  • Online events now have a dedicated page in Fienta with an option to combine video player, text and chat.

  • Option to redirect buyers to other platforms in case of online events.

February 2021

  • Added support for utm_ parameter tracking for marketers.

  • Improvements on POS reports, reserved seatings, timezone support.

January 2021

  • Added support for donations / pay-what-you-want ticket types.

  • Added Klarna/Sofort payments in Austria, Belgium, Germany, Italy, Spain and Netherlands.

  • Added SEPA Direct Debit payments in Germany and Netherlands.

  • Ability to search by ticket code in Orders reports.

  • Ability to show orders which use specific discount code.

  • Ability to show orders which use specific ticket type code.

December 2020

  • Social distancing rules for reserved seating.

  • Option to change the type of already issued ticket.

  • Option to change seating on already issued ticket.

  • Danish support for the checkout process.

November 2020

  • Event categories, used on front page search.

  • Event image can be added to embed mode.

October 2020

  • Added reserved seating.

  • Ticket emails now adapt with operating system dark modes.

  • Mobile app: Optional setting to allow scanning of multiple events at the same time.

September 2020

  • Automatic message on the ticket selection page when five or fewer tickets are available.

  • For data export, we now use XLSX format instead of XLS which handles emoticons and special characters better.

August 2020

  • Reports now include dates for events with the same title.

  • Notifications on new orders can be sent to multiple email addresses.

  • Added AUD to supported currencies.

July 2020

  • Ticket types and custom fields can now be sorted using drag and drop.

  • Added calendar links to the order completion page.

  • Added QR codes to order completion page when the event is about to start.

  • Automatic reminders to overdue invoices.

  • Ticket buyers can cancel unpaid invoices and release booked tickets to others.

  • Support for a wide range of emojis in the event description, ticket and emails.

  • Improved timezone support for calendar links.

June 2020

  • Added webhooks which trigger on order completion, registration and ticket validation.

  • Emails tool now has the option to address overdue invoices.

  • Added USD to supported currencies.

  • Improve speed of API calls.

May 2020

  • You can now manage your team members.

  • Updates to public API.

April 2020

  • New public event search.

  • Event overview page can now be shared with a private link.

  • Emails tool now supports filtering recipients by ticket type and language.

  • The subject of the ticket email can be changed.

  • Added ability to change invoice due days per order.

  • Credit invoices have been added to reports and also to order details view.

  • Visual updates to the check-out process on the event page.

March 2020

  • You can now use Fienta to send emails to your ticket buyers. This allows to communicate last-minute changes, announce about cancellation or postponing of the event.

  • Ticket buyers are now notified via email about refunds.

  • Credit invoices are now sent along with refunds.

  • Events can now be marked as canceled.

  • Ticket email supports multiple new placeholders.

  • Text of the "Buy tickets" button can be changed.

February 2020

  • Private events can now use the event series feature.

  • You can now create and send tickets for pending invoice orders.

  • Added iDEAL payment support in the Netherlands.

  • New income report, grouped by events.

  • New Billing documents page displays all invoices issued for Fienta's service fee.

  • Event currency can now be changed during event setup.

January 2020

  • The first version of the POS system was released with the support of printing paper tickets.

  • You can now list events that sell tickets on some other platform.

  • You can now list events that do not have any ticket sales or registration.

  • Discounts now have the option to limit the number of tickets it applies to.

  • Payouts are now handled in multiple currencies.

  • Added Luminor DNB bank link payment method.

December 2019

  • The first version of the ticket assign feature which allows buyers to easily distribute tickets within their organisation.

  • New ticket recovery feature. Buyers who have lost their tickets can access them using the order number and password on their bank statement.

  • Improved correction of mistyped emails during ticket purchase.

November 2019

  • You can display events right on your own website with our public API.

October 2019

  • Added numerous new currencies you can sell tickets in.

  • Added Chinese support for the checkout process.

September 2019

  • Ticket email now includes links to add the event to the buyer's calendar.

  • Added e-invoice support.

August 2019

  • Event organisers will now receive monthly sales and income reports via email.

  • Added Slovak support for checkout process.

  • Site speed and search engine optimizations so that events can be more easily discovered.

July 2019

  • The event dashboard now displays a list of top sold ticket types.

  • Event-specific VAT amount has been replaced by global VAT value for the organiser.

  • Speed and search improvements on the frontpage and organiser's event index page.

  • Facebook Pixel "Purchase" event now includes order value.

June 2019

  • Order details page completely redesigned for better usability.

  • Reports now show orders which are pending for refund.

May 2019

  • Added Liisi to payment methods in Estonia.

April 2019

  • Support for event series and repeated events.

  • Event page or embed can now be opened with a specific ticket type selected.

March 2019

  • Code optimizations and changes to user interface technology.

  • Under the hood changes on how we handle outgoing emails.

February 2019

  • New reports displaying data across all your events.

  • Discount codes can be now included when making a copy of an existing event.

  • Added support for Facebook Pixel tracking.

January 2019

  • You can now ask your buyers a consent for subscribing to your mailing lists.

  • The ticket buyers will see a hint to correct misspelled email addresses during purchase. For example, @gmail.con will be suggested to change to @gmail.com.

  • Added Swedbank Latvia to payment methods.

  • Option to set a minimum number of tickets per order for ticket types.

  • Now you can request refunds and cancel pending orders right from order view.

  • Mobile app: added attendee search and manual check-in.

  • Mobile app: added continuous scanning mode which opens camera automatically a few moments after the previous successful scan.

December 2018

  • Ability to add descriptive text to ticket types, appearing on ticket email and PDF.

  • You can now display custom messages when sales have ended or tickets have been sold out.

  • Added Portuguese support for the checkout process.

  • Tickets are now sent both as HTML and plain text emails.

  • Public event pages are now machine-readable, enabling event discovery websites to scape them.

November 2018

  • Volume discounts.

  • Dutch support for the checkout process.

  • The mobile app supports printing nametags on ZPL compatible printers.

  • Add ability to track purchase stages in Google Analytics.

October 2018

  • Updated graphical overview of sales volume and sold tickets.

  • Overview of major referrals and buyer's geographical locations.

  • New Orders and Attendees tools, improved search.

  • Ability to add internal notes to orders.

  • French support for the checkout process.

  • Public API to get event details and display them on your website for example.

September 2018

  • Ability to set due time for invoices related to bank transfer payments.

  • German and Spanish support for the checkout process.

  • The mobile app displays the number of tickets validated vs tickets sold. For large events, data synchronization now works much faster.

August 2018

  • A new and more flexible tool for handling discount codes.

  • Ability to set organiser contacts on a per-event basis.

  • Ability to add a custom message when re-sending tickets and invoices to buyers.

  • Order form fields can be displayed on the ticket.

July 2018

  • Usability improvements related to payment selection on the checkout page.

  • More detailed validations report.

June 2018

  • Ability to sell other services in addition to tickets.

  • Define multiple discount codes per ticket type.

  • Ability to display organiser's terms of service on the event page.

  • Option to send the buyer of multiple tickets all tickets in separate emails or in one mail.

  • Also, you can choose to create just one compound ticket.

  • The mobile app supports tickets issued by other ticketing providers.

  • The mobile app now has an offline mode.

  • The mobile app can be configured to display data asked from an attendee during registration.

  • The mobile app has an undo functionality.

May 2018

  • Dedicated environment for ticket resellers.

  • New option for ticket type: maximum amount of tickets per order.

April 2018

  • Tool for issuing complimentary tickets.

  • Ability to show the number of available seats right on your organiser's website.

  • Support for all eurozone countries.

  • Lithuanian support for the checkout process.

March 2018

  • The buyer can request custom information to be added to the invoice.

  • Attendee report includes purchased ticket name and price.

  • Ability to check uniqueness when filling custom fields.

February 2018

  • Support for Google Ecommerce Analytics.

  • Usability enhancements.

January 2018

  • Finnish and Lithuanian payment methods.

December 2017

  • New Customers tool.

  • New Invoices report.

November 2017

  • Reworked event public webpage's behavior and visuals.

October 2017

  • Detecting customer's country and town.

  • Option to keep the sold out ticket types in the list.

  • Improved multilingual capabilities.

  • Discount code column added to orders report.

September 2017

  • Embed mode: the whole checkout process can now be placed right on the organiser's own website.

  • Email notifications on each purchase including detailed information about the order.

  • Ticket types and events can be deleted.

August 2017

  • In addition to the .pdf attachment, the email sent to customers now includes everything needed to check-in: event name, date and time, venue, QR code, also custom text and image.

  • You can now customize the color of buttons and hyperlinks on the event page.

  • Ticket types can now be duplicated.

  • You can now hide private events from our homepage and search results.

July 2017

  • Discount codes for changing ticket normal prices.

June 2017

  • Enhanced mobile support: the whole checkout process not fits nicely and is usable on even the smallest mobile screens.

  • Google Analytics support, cross-domain tracking.

  • Finnish support for the checkout process.

  • Updated reports: now you can see the reports across all events, also we added customer's language to orders.

  • Moved the app to new servers.

Mai 2017

  • Started using a QR code instead of barcodes.
    The name of the marketing channel is now saved to orders.

April 2017

  • New payment method: using normal invoice and bank wire.

  • Discount codes can now be entered from the checkout page.

  • Reports now display the most recent rows first.

March 2017

  • Custom fields and registration forms.

  • Amounts can now be changed with +/- buttons on the checkout page.

  • Uploaded images are now automatically resized.

  • Mobile app for ticket scanning.

February 2017

  • Latvian support for the checkout process.

January 2017

  • Support for free events and ticket types.

  • Events can now be duplicated.

  • New payment method: Pocopay.

  • Automatic hyperlink detection in the event description.

December 2016

  • Reworked reports.

November 2016

  • We now send out invoices in the name of organizers.

  • Russian support for the checkout process.