Promotion and sharing


Discount codes allow you to create discounts for ticket types, including 100% discounts per event or across all your events. You can use it to create campaigns, special deals or free tickets.

Event discounts

You can add multiple codes for each event, defining the discount per ticket as an amount or a percentage.

If needed, you can enable the discount only for selected ticket types, set a date range, and limit the times or number of purchases your customers can use.

Order limit – sets for how many purchases the code can be used. 

Ticket limit – sets how many tickets can be bought with the code in total.

If no limits are set, there are no default limitations for the number of tickets or orders the discount code can be used for.

So, for example

1. You want to allow one person to purchase a discount ticket and determine how many tickets this person can buy with the discount code.

Order limit 1, Ticket limit unset – the discount code can be used once to buy as many tickets as possible.

Order limit 1, Ticket limit 2 – the discount code can be used once for buying up to two tickets.

Order limit unset, Ticket limit 1 – the discount code can be used once to buy one ticket. If you want to give this option to several buyers, create the corresponding number of discount codes with the same setting and send them to each person separately.

2. You want to allow several people to purchase tickets with a discount, but you want to determine how many tickets can be purchased with the discount code.

Order limit unset, Ticket limit 5 – the code can be used to buy five tickets, but the customer doesn’t have to buy all those tickets within a single order. For example, they can buy two tickets with one order and three tickets with the next one. You can also use this setting for a campaign in which the price is lower for the first five tickets.

Discounts for the organiser’s all events

Similar to discount codes valid only for one event, you can create discount codes for all your events that apply to all your current and future events. The only difference is you cannot limit an organiser code to a specific ticket type.

Hidden ticket types

If you want to create a discount ticket not visible to the public, create a new ticket type and set it to be visible only with a code/password.

It is handy for creating tickets with special names and prices for campaigns or discount tickets for partners and VIPs. Since it is a different ticket type, it is easy to distinguish it from others in the reports.

Using discount codes by the buyer

Your customers can enter the discount code on the checkout page in an entry field below the ticket selection. Their web browser will remember it until a successful purchase or until they close the browser or use another code.

Sharing discount codes

In addition to just sharing the code itself, you can also send a link containing the code. Use the following format and change the event name and code according to your event:

Volume discounts

Fienta also supports volume discounts. For example, you can set a 10% discount for two tickets and a 20% discount for three or more tickets. Please get in touch with us to use volume discounts.