Prices, payouts, taxes

Prices

Free events

For free events, you can use Fienta completely free of charge.

Paid events

Our fee for paid events is 3.5% of tickets sold, plus 24% VAT where applicable.
The minimum fee per order is 0.40 EUR.

For more information, please visit our public price list, which also includes a price calculator.

Example

  • Let's say your customer buys one ticket for 6 EUR. Our fee of 3.5% will be 6*0.035 = 0.21 EUR but since it's smaller than our minimum fee, the total fee for this transaction is 0.40 EUR plus VAT.

  • If your customer gets the same tickets for two persons with a single transaction, our fee is 2*6*0.035 = 0.42 EUR plus VAT.

Our pricing includes all involved banking and payment provider fees.

There are no additional fees for signing up, publishing events or for payouts.

Additional features

  • For events with reserved seating, there is an additional cost of 0.20 EUR per issued ticket, plus 24% VAT when applicable.

  • You can enable PayPal payments with an additional cost of 1% + 0.35 EUR per payment. Please note that PayPal is only available for events that sell tickets in EUR.

VAT on Fienta’s fee

24% VAT applies to our service fee for companies registered in the European Union (EU) without a valid VAT number, and when billing private individuals.

Customers based in Estonia are always subject to VAT.

VAT does not apply to companies within the EU that have a valid VAT number, or to companies and private individuals based outside the EU.

VAT on Fienta’s fee applies only to our service charges, not to the ticket prices you sell to your customers.

VAT on ticket prices

Read about VAT on ticket prices.