Can I get a refund if I can't attend the event?
The policy regarding refunds is set by the organiser of the event. Please contact them directly.
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For Ticket Buyers
- Recover your tickets
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Frequently asked questions
- What is Fienta
- My credit card payment failed
- I have a question regarding my payment
- I have a question regarding a specific event
- Can I get a refund if I did not participate in the event?
- Can I get a refund if I can't attend the event?
- My bank transfer was returned to my account
- Do I have to pay for VAT if my company attends event in another EU country
- Can I resell tickets
- Can I sell tickets to my own events with Fienta
- How to buy
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For Event Organisers
- What's new
- Fienta logo
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FAQ
- Can I create free events
- Can I create private events
- Can I add ticket purchase to my own website
- Can I sell tickets with reserved seating
- Which languages do you support
- Can I sell in multiple languages at the same time
- Which currencies do you support
- Which payment methods do you support
- How does the regular bank transfer / invoice payment work
- Do you offer a white-label solution
- Prices, payouts, taxes
- Account and users
- Types of events
- Event setup
- Event page
- Orders and payments
- Tickets
- Sharing your event
- Sales promotions
- Engaging your fans
- Tracking and analytics
- On-site ticketing
- Validating tickets
- Integration
- Legal and general