Frequently asked questions How to buy? What is Fienta My credit card payment failed I have a question regarding my payment I have a question regarding a specific event Can I get a refund if I did not participate in the event? Can I get a refund if I can't attend the event? Can I get a receipt for my purchase? Can I update my invoice details? Can I cancel my unpaid invoice? My bank transfer was returned to my account Do I have to pay for VAT if my company attends event in another EU country Can I resell tickets Can I sell tickets to my own events with Fienta