Account and users

Adding team members

When you sign up with Fienta, two accounts are created:

  • An organiser account, which is used to create events.

  • A user account, which you use to log in.

Multiple user accounts can access the same organiser account. To manage users, go to “Settings” > “Users”:

Each user can have one of the following roles:

  • Organiser (Account Owner) – can edit anything, access all events and reports, manage users, scan tickets, and create POS sales.

  • Organiser – has the same permissions as above, but cannot manage users.

  • Validator – can only scan tickets for published events.

  • POS – can make reservations, sell tickets using the POS interface, and access all of the organiser's orders.

  • Reseller – can issue tickets on behalf of the reseller organisation and access all of that organisation's orders.

If you need to add Validator, POS, or Reseller accounts, write to us at [email protected].