Creating and managing organisers

To sell tickets with Fienta, sign up to create a user account. An organiser with the same name will be created for you, and its details can be changed later.

Before you can publish your event and start selling tickets, you must verify your account.

If you need to grant additional users access to the organiser, please refer to the article about adding team members for more information.

Adding a new organiser

If you already have an account with Fienta and need to add a new organiser, go to “Settings” > “My organizers” and click “Add organizer”:

You will have two options:

• Create a new organiser from scratch: Choose this option if you want to set up completely new ticket seller details.

• Make a copy of the current organiser: Select this option to copy the current organiser, including its verification status.

You can also choose to grant access to the same users as the existing organiser.

Changing ticket seller and payout details

Please contact us directly if you need to change the ticket seller details or the payout recipient. We will review your account balance, make a payout to the current organiser, and then update the organiser.

Deleting an organiser

You can delete an organiser in “My organizers”. This option is only available if no events or ticket orders have been created under that organiser.