Fienta
  • For organisers
  • Help and docs
  • Add your event
  • Log in
  • En
    English Eesti
Help and docs

For Event Organisers

Product updates
Fienta's logo
FAQ
Prices, payments, refunds, taxes
Account
Types of events
Virtual and hybrid events
Event setup
Reserved seating
Tickets
Event page
Promotion and sharing
Managing changes
Event day
Integration

  • For Ticket Buyers
    • How to buy?
    • Frequently asked questions
      • What is Fienta
      • I have not received or have lost my tickets
      • My credit card payment failed
      • I have a question regarding my payment
      • I have a question regarding a specific event
      • Can I get a refund if I can't attend the event?
      • My bank transfer was returned to my account
      • Do I have to pay for VAT if my company attends event in another EU country
      • I received the tickets after the event had ended
      • Can I resell tickets
      • Can I sell tickets to my own events with Fienta
    • Recover your tickets
  • For Event Organisers
    • Product updates
    • Fienta's logo
    • FAQ
      • Can I create free events
      • Can I create private events
      • Can I add ticket purchase to my own website
      • Can I sell tickets with reserved seating
      • Which languages do you support
      • Can I sell in multiple languages at the same time
      • Which currencies do you support
      • Which payment methods do you support
      • How does the regular bank transfer / invoice payment work
      • Do you offer a white-label solution
    • Prices, payments, refunds, taxes
      • Prices and payouts
      • Information for accountants
      • About VAT
      • Order status
      • Invoices and manual bank transfers
      • Refunds and cancelling orders
    • Account
      • Account verification
      • Adding team members
      • Changing ticket seller and payout details
    • Types of events
      • Free events
      • Donations and events with editable prices
      • Private events
      • Recurring events
      • Events without ticketing
      • Events sold elsewhere
    • Virtual and hybrid events
      • Online and hybrid events
      • Online events with Worksup
    • Event setup
      • Event languages
      • Duplicating event
      • Formatting event description
      • Time zones
    • Reserved seating
      • Seating charts and reserved seating
    • Tickets
      • What does the ticket look like
      • Customising tickets
      • Changing or cancelling tickets
      • Transferring tickets to another event or date
    • Event page
      • Event page on Fienta
      • Event image
      • Sharing the event page
      • Add ticketing to your own site
      • Event website with Voog
    • Promotion and sharing
      • Collecting newsletter consents
      • Tracking referrers
      • Discounts
      • Sending complimentary tickets
      • Messaging ticket buyers
      • Sharing the sales overview and attendee list
      • Creating a QR code for a poster
    • Managing changes
      • Changing venue or postponing the event
      • Canceling the whole event
    • Event day
      • Validating tickets
      • Validating EU Digital COVID certificates
      • Printing name tags
      • Validating third party tickets
    • Integration
      • Google Analytics
      • Facebook Pixel
      • Displaying events from Fienta on your own website
      • Webhooks
      • For developers / API
  • Legal and general
    • About Fienta
    • Company contacts
    • Terms of service for the ticket buyer
    • Terms of service for the event organiser
    • Privacy policy
    • Cookie declaration

Buying tickets

  • How to buy
  • Frequently asked questions
  • Terms of use

Organising events

  • Product features
  • Pricing
  • Frequently asked questions

Fienta

  • About Us
  • Blog
  • Privacy
Open chat • hello@fienta.com • +372 54004321 (Weekdays 9-17 GMT+3)

© Fienta 2022
English
English Eesti