Types of events

Seating charts and reserved seating

General

Fienta supports the following options for venues with reserved seating:

  • Traditional floor plans with chairs and rows.

  • Sectors and floors.

  • Table reservations for a whole table or individual chairs.

  • General admission areas and booths.

  • Additional objects and text on the plan, for example to mark the stage location or staircase positions.

  • An option to show buyers a photo of the view from the selected seat.

How to add a seating chart to your event

  1. Enter your event draft on Fienta.

  2. Send us your chart in any human-readable format (for example, an image, PDF, or XLS file).

  4. If your event has multiple dates, prepare the first event and let us add the seating plan to it. If you later create copies of the event for new dates, the seating plan will automatically be included.

Managing the seating plan

From the “Reserved seating” menu in the Fienta interface, you can see an overview of sold seats and make changes to the seating plan on the fly.

Overview

Here you can get a comprehensive overview of sold, reserved, and available seats, as well as seats removed from sale. Clicking a sold or reserved seat will show all seats related to the same order, along with a link to the order page.

If you need to change the seat on a ticket that has already been issued, please see the instructions for changing a ticket.

Categories

If you want to set different prices based on seat location in the auditorium or designate special seats for invited guests, we can add categories to your seating plan.

Each category can be linked to one or more ticket types in the ticket type settings. You can also adjust which seats and rows belong to each category on the seating plan.

Statuses

Here you can remove entire rows or individual seats from sale. For example, you can leave space for a sound console or video equipment. If necessary, you can put these seats back on sale at any time.

If you want to reserve seats to sell them to someone later, use the special booking option instead of removing them from sale.

How much does it cost

An additional service fee is added for each sold or issued ticket. Please see our price list for more details.

Adding seating charts in Fienta is free.