Frequently asked questions

My bank transfer was returned to my account

If you pay by bank transfer, we issue the invoice in the name of the event organiser but ask you to pay to our/ticketing company's bank account.

You should make the payment exactly as stated on the invoice, naming "Fienta Ticketing OU" as the beneficiary of the payment. If you state the organiser's name instead, the name and bank account number do not match and banks will return the payment to your account.