Account verification

Before you can start selling tickets, you need to verify your seller information and bank account.

To verify your account:

1. Log in to Fienta.

2. Go to Settings > Billing settings and complete the required information about the ticket seller and payout recipient.

3. Depending on the ticket seller's country and the payout currency, the final step is either to make a EUR 1 test payment or to confirm your personal details using Veriff.

Verifying your account with a test payment

Instructions for making the test payment can be found in Fienta. Once the payment reaches us, we will return it and notify you by email when you are ready to start ticket sales. Depending on your bank's location, the transfer and our account verification process may take up to a few business days.

After completing the test payment, there is nothing else you need to do. We will email you as soon as the payment is received and your account has been verified.

Verifying your account with Veriff

To confirm your personal details using Veriff, you will need a valid identity document and a computer or smart device with a webcam. As soon as your identity has been successfully verified and you are ready to start ticket sales, we will notify you by email.