Frequently asked questions How to buy tickets What is Fienta? My credit card payment failed I have a question regarding my payment I have a question regarding a specific event Can I get a refund if I did not participate in the event? Can I get a refund if I can't attend the event? I have a question about my refund Can I get a receipt for my purchase? Can I update my invoice details? Can I cancel my unpaid invoice? My bank transfer was returned to my account Do I have to pay VAT if my company attends an event in another EU country? Can I resell tickets? Can I sell tickets to my own events with Fienta?