Cookies on the website


This document, which regulates the use of cookies, is part of the Fienta e-ticket shop terms of service and privacy policy. Like most websites, we also use text files called “cookies”, whose purpose is to make purchasing tickets possible and help us develop our service.

By continuing to use our website, you are agreeing to the use of cookies as described below, except if you have set your browser to not accept cookies.

Note that event Organisers (henceforth Organiser) can add their own cookies to their events.

What are cookies

A cookie is a small text file that your web browser saves on your computer and that allows the website to remember your user preferences.

The cookies we use

  • Session cookies are essential for the functioning of our website. These include, for example, cookies that allow you to make a purchase or log in as an event organiser.
  • Analysis cookies allow us to recognise our visitors, count them, and see how they move through the website. That helps us improve the functioning of our website, for example, by helping users find things easier.
  • Permanent cookies allow us to recognise you when you come back to our website. With the help of these cookies, we can personalise content for you and remember your preferences, for example, your choice of language or region.

A more detailed description of the cookies used

Cookie name Function When do these cookies expire? How long do we keep them? session and permanent cookies
laravel_session Necessary to maintain the user session during the purchase. Until the web browser is closed.
XSRF-TOKEN For security. 24 hours.
Google Analytics analysis cookies
_ga To distinguish between website users. Two years.
_gid To distinguish between website users. 24 hours.
To distinguish between website users. One minute.

You can block cookies by activating settings on your web browser that allow you to reject some or all cookies. However, if you block all cookies through your web browser, you might not have access to our website or parts of it.