Everything you need to sell tickets for your event
Start selling ticketsTicket sales
Ticket types and prices
Sell multiple ticket types at different price points.
Amounts
Set ticket availability for the whole event or for individual ticket types.
Sale times
Set sales periods for the whole event or for specific ticket types. For example, you can create an Early Bird ticket for the first 100 buyers who complete their purchase before September.
Attendee registration
Registration forms
Add custom questions to the ticket checkout page. For example, ask conference attendees for their names, companies, and dietary preferences.
Attendee list
A downloadable attendee list with all submitted answers is always available for data processing or email campaigns.
RSVP invitations
Invite specific guests with a personal RSVP link, collect attendance confirmations, send reminders, and track accepted, declined, or pending responses in real time.
Event page
Event page
Each event gets its own page on Fienta. You can set the cover image, accent colour, event description, and map with directions.
A page with all your events
You also get a dedicated page that displays all your upcoming events.
Integrate with your website
Embed the ticket checkout directly on your website.
Mobile friendly
Fienta’s user experience is optimised for various mobile devices, so everything is usable and fits nicely on even the smallest screen sizes.
Optimised checkout
Our checkout is clear and distraction-free. Buyers do not need to create an account or sign in.
Custom thank-you page
Show buyers a custom confirmation message after purchase or redirect them to your own website while preserving marketing attribution data.
Multilingual
Sell tickets in one or multiple languages at the same time. We support English as well as many other languages worldwide.
Event types
Free events
You can create forms to register attendees for free events such as seminars or tours.
Donations and events with editable prices
For donations, you can let the buyer enter a custom price. Optionally, set a minimum amount accepted.
Private events
You can mark your event as private and share a secret link with your audience.
Events with reserved seating
Fienta supports a range of seating charts with chairs, rows, sectors, floors, tables, and boxes. There is also an option to show the buyer the view from a selected seat.
Online and hybrid events
We support on-site, online, and hybrid events. For online and hybrid events, you can use a dedicated event page on Fienta or redirect viewers to external platforms such as YouTube or Zoom.
Recurring events and event series
Recurring events get grouped automatically so the ticket buyer can choose from upcoming event times.
Events without ticketing
In addition to ticketed events, you can also list events with public attendance, such as free tours, open days or concerts in public spaces.
Events sold elsewhere
You can even list and promote events using other registration or ticketing platforms.
Tickets
Data on the ticket
You can add your image and text to the ticket. For example, include the event schedule, map of the location or sponsor logos.
Mobile ticket
Our order confirmation email includes all the necessary information to enter the venue: event title, time, location, ticket name and QR code.
PDF ticket
We also attach a ticket in PDF format for those who wish to print it out.
Apple Wallet & Google Wallet
Buyers can add their tickets to Apple and Google wallets.
Payments and billing
Global payments
Your customers can pay by Visa, Mastercard, Apple Pay, Google Pay and several local payment methods.
Payment by invoice
Buyers can also pay by manual bank transfer. After placing an order, we reserve the tickets and send an invoice with payment instructions. As soon as we receive the payment, we release the tickets. We also send reminders when buyers miss their payment due date.
Currencies
Sell event tickets in USD, EUR, USD, and many other local currencies.
Built-in payment processing
All payment options are included in our price. As payment processing is part of Fienta, you do not need to sign up with any additional payment provider.
Gift cards
Offer and accept gift cards, customise their image and text, and set expiry and usage rules that fit your organisation.
Sales invoices
When requested, we issue and send your buyer a sales invoice on behalf of your organisation.
Refunds
You can cancel an order and refund a payment with a single click. We make the payment, issue a credit invoice and automatically notify your buyer. You can also enable an option that lets your buyers initiate a refund request themselves.
Flexible payouts
Our regular payouts work on a monthly basis, but you can always ask for additional payments at any time. From the payout, we deduct our fee and send you the corresponding invoice marked as "paid".
POS sales
Web-based
Fienta's POS interface is web-based, so you can use it on any desktop or laptop, mobile phone, or tablet to process sales.
Payment methods
You can register cash and card payments in the POS interface.
Printing
Print tickets and receipts with a standard A4 office printer or a dedicated ticket printer with thermal paper.
Issuing tickets for bookings
In addition to sales to new buyers, you can also issue previously booked tickets.
Resellers
If you have partner organisations that issue your tickets, you can give them limited access to the POS interface.
Promote and share
Discount codes
You can create an unlimited number of different discount codes for each event. In addition, you can create discount codes that apply to all your upcoming events.
Hidden tickets
You can hide tickets from public visitors and show them only to those who know a secret code. This allows you to create special ticket categories for partners, volunteers or a marketing campaign.
Password-protected sales
Protect ticket sales with a password to give fans, newsletter subscribers, partners, or internal teams priority access before sales open to everyone.
Marketing links and QR codes
Create trackable links with source and campaign tags to measure which channels sell the most tickets, and generate QR codes for posters, flyers, and other printed materials.
Custom URL
Customise the web address for individual events, event series pages, and your full events page so it works better for your audience and search engines.
Emailing buyers
Use a dedicated tool to send event-related emails, such as reminders or postponement notices, to ticket holders.
Collecting newsletter consents
During the ticket purchase, you can ask your buyers for permission to receive future newsletters from you. Fienta keeps a list of consents, which you can download or integrate with mass emailing systems.
Sharing sales overview and participant list
Share the sales overview and participant list with an artist, marketing agency, or colleague, even if they do not have a Fienta account.
Complimentary tickets
You can send complimentary tickets to your volunteers, sponsors or winners of social media campaigns.
Validating tickets
Mobile app
You can validate tickets using our free mobile app for iOS or Android.
Offline mode
Our app will continue to work in case of a missing or unstable internet connection.
Printing name tags
Our mobile app, paired with a special printer, can print various name tags at the venue.
Code scanner
You can also connect a hardware code scanner to a computer to validate tickets.
Web-based check-in
Check attendees in and out in the web interface by searching for email, name, ticket code, and more.
Reporting
A real-time validation report shows how many people attended.
Manage
Change data at any time
You can change the event description, prices, availability and any other detail at any time, even when the sales have already started.
Manage orders
You can update customer information, re-send tickets and issue or update invoices.
Reservations
You can book tickets and seats so the customers can purchase them later.
Team management
You can add users with different rights to your Fienta account, for example, event organisers with full access or ticket sellers and ticket validators with limited rights.
Notifications
You can enable notifications to receive an email about each new ticket order.
Reporting and analytics
Sales reports
Access comprehensive real-time reports on sales, refunds, tickets, invoices, and more across days, events, and orders. You also get reports on attendees and validations.
Monitoring sales channels
You can add referral parameters to the links you share on social media and other platforms to get a clear overview of the efficiency of your marketing channels.
Web analytics
Use Google Analytics to understand your marketing channels and customer behaviour in more detail. You can track the buyer journey from event discovery to order completion, and Ecommerce Analytics lets you see your sales figures directly in Google Analytics.
Customer database
An overview of all your ticket buyers across all your events.
Data export
Download all reports and customer data in XLS format for further processing. The data belongs to you; Fienta does not market anything to your customers.
Integration
Add event schedule to your website
Manage all your events in Fienta and display the schedule on your website in line with your site styling and navigation.
Google Analytics
Google Analytics gives you a detailed overview of sales channel performance and visitor behaviour.
Google Tag Manager
Connect Google Tag Manager to track checkout and purchase events in your preferred marketing and analytics tools.
Meta Pixel
With Meta Pixel, you can transmit data to Facebook about each visit to your public event page or various steps in the order process. This allows Facebook to create more effective ads.
Mass mailing systems
Through the Make.com integration platform, you can connect Fienta with email marketing platforms such as Smaily, Mailchimp, Moosend, Mailigen, and others.
Streaming and conferencing platforms
Fienta integrates easily with video streaming and conference platforms such as Pine, Brella, Worksup, Videolevels, and others.
Webhooks
You can transfer machine-readable data from Fienta to other systems by turning on webhooks for ticket orders, registrations, or validations.
API
Fienta connects with other software and platforms through a machine-readable API.