General Terms & Conditions
1. Age:
• Participation in our activities is restricted to individuals aged 18 years or older.
• Requests for participants below the age of 18 may be considered on an exceptional basis, subject to approval via email and completion of necessary paperwork with duly signed consent.
2. Check In:
• Punctuality is of utmost importance. Participants are obligated to arrive at the designated meeting point on time.
• Failure to adhere to the stipulated schedule shall be construed as a "no show," resulting in the automatic cancellation of participation without entitlement to a refund.
3. Clothing:
• In light of the outdoor nature of our activities, participants are required to attire themselves suitably according to the prevailing weather conditions.
• Safety protocols dictate the prohibition of loose clothing during activities, and participants with long hair must secure it firmly.
4. Booking Conditions:
• Participants are reminded that bookings are irrevocable and non-transferable.
• Non-attendance on the scheduled activity day ("no show") will result in the forfeiture of the entire payment.
5. Cancellation by Us:
• In circumstances necessitating event cancellation, such as inclement weather or unforeseen events beyond our control, participants will be promptly notified.
• Subsequently, participants will be offered the option of a complete refund or rescheduling to an alternative date and/or time.
6. Baggage & Belongings:
• Participants are strongly advised to limit personal belongings to essential items in a lightweight backpack.
• The organization absolves itself of liability for any damage, theft, or loss of personal belongings incurred during the course of the activity.
7. Photography and Video:
• Acknowledging the potential documentation of activities through visual media, participants grant the organization the right to utilize such materials for promotional endeavours and on social media platforms.
• Participants withholding consent for the use of their images and sound are encouraged to communicate such preferences in writing.
8. Personal Privacy:
• Information provided to the organization serves the exclusive purpose of facilitating the delivery of products or services.
• A commitment is made to refrain from selling, renting, or otherwise disseminating personal information to third parties, barring legal exigencies imposed by Maltese law or regulatory bodies.
9. Health:
• Activities cater to individuals of average mobility, fitness, and strength in reasonably good health.
• Participants with underlying medical conditions acknowledge the augmented risks and willingly consent to requisite medical treatment in the event of injury or illness.
10. Liability:
• In full recognition of the inherent risks associated with the activities, participants expressly assume such risks.
• The organization's liability, under any circumstances, is strictly limited to the maximum aggregate amount of the activity price paid by the participant.
11. Assumption of Risk:
• Participants are urged to comprehensively understand and willingly assume the inherent risks integral to the engagement in our activities.
12. Release of Liability Agreement:
• Participation in hiking and related activities mandates participants to formally release the organizers from any liability.
• Additionally, participants pledge to indemnify the organizers against any claims arising from injury, disability, death, or loss during the activities.
13. Safety Instructions:
• Strict adherence to safety guidelines is non-negotiable. Participants are expected to exercise diligence concerning environmental preservation, cleanliness, and unwavering compliance with guides' directives.
14. Release of Liability Agreement:
• Participants unequivocally acknowledge and assume the multifaceted risks associated with hiking and related activities.
• The release of liability, waiver of claims, and indemnity agreement serves as a testament to the acknowledgment of potential risks.
15. Parental Consent (For Minor Participants):
• Parents or guardians are obligated to furnish explicit consent for minor participants, thereby exonerating the organizers from liability.
• This consent further extends to indemnifying the organizers against any and all liabilities incidental to the involvement of the minor participant in the programs.
By effecting a booking and subsequently participating in our activities, participants willingly bind themselves to these meticulously delineated Terms & Conditions.
Enhanced Participant Safety Instructions
Upon your arrival at the activity site, it is imperative to acknowledge and adhere to the following safety guidelines:
1. Recognize that the activity site is safeguarded by the Environment and Resources Authority. As a participant, you bear a duty of care to preserve and protect this environment.
2. Maintain cleanliness by keeping the area tidy. Ensure the responsible disposal of rubbish, including cigarettes—either take it home with you or utilize the provided disposal bags.
3. Exercise caution to avoid trampling and causing damage to the delicate wild plants present in the surroundings.
4. Show respect to the local ecosystem by refraining from disturbing or harming any indigenous species.
5. Keep vehicles strictly on designated main roads or obvious parking areas to minimize environmental impact.
6. Strictly prohibit the use of fires to prevent potential hazards and maintain the safety of the surroundings.
7. Minimize noise pollution by avoiding excessive use of generators and loud music, thereby preserving the natural serenity.
8. If arriving as a group, ensure cohesion by staying with your appointed group leader and refrain from wandering off independently.
9. Our dedicated team is readily available for assistance. Feel free to seek help for any inquiries or concerns.
10. Maintain awareness of your surroundings, paying particular attention to uneven or unstable ground underfoot to prevent accidents.
11. Steer clear of edges and be vigilant for potential falling objects to ensure personal safety.
12. Avoid prolonged exposure to direct sunlight to prevent overexertion and potential sun-related health issues.
13. Stay hydrated by regularly consuming fluids, particularly in the outdoor setting, to maintain well-being.
14. Secure loose clothing and tie back hair to prevent entanglements. Remove jewellery and items that could pose a snagging or catching hazard.
15. Adhere to the guidance of our experienced Guides and follow their instructions diligently. Should any aspect be unclear, do not hesitate to seek clarification by asking questions.
These safety measures are designed to enhance your overall experience while prioritizing the well-being of both participants and the natural environment.
Release of Liability, Waiver of Claims, and Indemnity Agreement
I, the undersigned participant, hereby acknowledge and agree to the following terms and conditions set forth:
1. Assumption of Risk: I acknowledge that participation in outdoor activities, specifically hiking and related events, entails inherent risks and dangers that may result in personal injury, disability, death, property damage, or other loss. These risks include, but are not limited to, those detailed in the preceding Terms & Conditions.
2. Release of Liability: In consideration for being permitted to participate in any way in hiking and related activities, I hereby release and hold harmless, with respect to any and all liability, the organizers of the activities (hereinafter referred to as "Releasees"). This release includes the Releasees' officers, directors, employees, representatives, agents, and volunteers.
3. Waiver of Claims: I waive any and all claims, whether arising from active or passive negligence of the Releasees or otherwise, for personal injury, property damage, or wrongful death that may arise from my participation in the aforementioned activities.
4. Indemnity Agreement: I agree to indemnify, defend, and hold harmless the Releasees from any liability or responsibility whatsoever for any claims or causes of action asserted by myself or a third party that arise from my participation in these activities. This indemnification includes but is not limited to personal injury, property damage, or wrongful death.
5. No Reliance on Oral or Written Representations: By entering into this agreement, I confirm that I am not relying on any oral or written representation or statements made by the Releasees, other than what is expressly set forth in this Agreement.
6. Binding Agreement: This release shall be binding to the fullest extent permitted by law. If any provision of this release is found to be unenforceable, the remaining terms shall remain in full force and effect.
7. Parental Consent (For Participants of Minority Age): In the case that the undersigned participant is a minor, I, as the parent, guardian, or temporary guardian with legal responsibility, hereby consent to the release and indemnification of the Releasees. I further agree to assume financial responsibility for any costs related to emergency treatment if necessary.
I have read this Release of Liability, Waiver of Claims, and Indemnity Agreement, fully understand its terms, and acknowledge that I have given up legal rights by agreeing to it. I sign this agreement freely and voluntarily without any inducement.
Fienta Ticketing OÜ, (henceforth Fienta), registry code 12658162, address Hobujaama 4, Tallinn 10151, e-mail [email protected].
When visiting and using the Fienta web platform (henceforth e-ticket shop), the following terms of service (henceforth terms of service) apply to the user of the e-ticket shop (henceforth Buyer):
