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You can sell various types of tickets and set different prices.
You can set the number of available tickets for the whole event and for specific ticket types.
You can set sale times for the whole event and for certain ticket types only. For example, you can create an Early Bird ticket for the first 100 buyers who complete a purchase before September.
You can add custom questions to the ticket check-out page. For example, ask for the conference attendees' names, companies and dietary preferences.
A downloadable list of attendees with all the answered questions for data processing or emailing is always at your disposal.
Your event gets a dedicated page at Fienta. You can set its cover image, accent colour, event description, and map with directions.
You also get a dedicated page which displays all your upcoming events.
You can embed the ticket check-out process into your website.
Fienta’s user experience is optimised for various mobile devices, so everything is usable and fits nicely on even the smallest screen sizes.
Our check-out process is free of clutter and unnecessary features. Your buyers do not need to register or sign-in.
You can sell tickets in one or multiple languages at the same time. We support English along with most European languages.
You can create forms to register attendees for free events such as seminars or tours.
For donations, you can let the buyer enter a custom price. Optionally, set a minimum amount accepted.
You can mark your event as private and share a secret link with your audience.
Fienta supports various seating charts with chairs, rows, sectors, floors, tables and boxes. There's also an option to show the buyer a view from a selected seat.
We support on-site, online and mixed-format events. For online and hybrid events, you can use a dedicated event page in Fienta or redirect viewers to external platforms such as YouTube or Zoom.
Recurring events get grouped automatically so the ticket buyer can choose from upcoming event times.
In addition to ticketed events, you can also list events with public attendance, such as free tours, open days or concerts in public spaces.
You can even list and promote events using other registration or ticketing platforms.
You can add your image and text to the ticket. For example, include the event schedule, map of the location or sponsor logos.
Our order confirmation email includes all the necessary information to enter the venue: event title, time, location, ticket name and QR code.
We also attach a ticket in PDF format for those who wish to print it out.
Buyers can add their tickets to Apple and Google wallets.
Your customers can pay by Visa, Mastercard, Apple Pay, Google Pay and several local payment methods.
Your buyers can also pay by manual bank transfer. After placing the order, we reserve the tickets and send out an invoice along with payment instructions. As soon as we receive the payment, we will release the tickets. We also send reminders to buyers who pass their payment due date.
You can sell your event tickets in EUR, USD and many other local currencies.
All payment options are included in our price. As payment processing is part of Fienta, you do not need to sign up with any additional payment provider.
When requested, we issue and send your buyer a sales invoice on behalf of your organisation.
You can cancel an order and refund a payment with a single click. We make the payment, issue a credit invoice and automatically notify your buyer. You can also enable an option that lets your buyers initiate a refund request themselves.
Our regular payouts work on a monthly basis, but you can always ask for additional payments at any time. From the payout, we deduct our fee and send you the corresponding invoice marked as "paid".
Fienta's POS interface is web-based, so you can use it on any desktop/laptop, mobile or tablet to register sales.
You can register cash and card payments in the POS interface.
You can print tickets and receipts with a regular A4 format office printer or a special ticket printer with thermal paper blanks.
In addition to sales to new buyers, you can also issue previously booked tickets.
If you have partner organisations that issue your tickets, you can give them limited access to the POS interface.
You can create an unlimited number of different discount codes for each event. In addition, you can create discount codes that apply to all your upcoming events.
You can hide tickets from public visitors and show them only to those who know a secret code. This allows you to create special ticket categories for partners, volunteers or a marketing campaign.
You can adjust the web address of individual events, event series page and page for all your events, so it suits best for your audience and search engines.
You can use a dedicated tool to send event-related emails, such as event reminders or postponing notifications, to ticket holders.
During the ticket purchase, you can ask your buyers for permission to receive future newsletters from you. Fienta keeps a list of consents, which you can download or integrate with mass emailing systems.
You can share the sales overview and the list of participants with an artist, marketing agency or colleague, even if they do not have an account in Fienta.
You can send complimentary tickets to your volunteers, sponsors or winners of social media campaigns.
You can validate tickets using our free mobile app for iOS or Android.
Our app will continue to work in case of a missing or unstable internet connection.
Our mobile app, paired with a special printer, can print various name tags at the venue.
There is also an option to combine a hardware code scanner with a computer to validate tickets.
You can check attendees in and out by searching for email, name, ticket code etc., in our web interface.
A real-time ticket validations report shows you the number of people who attended.
You can change the event description, prices, availability and any other detail at any time, even when the sales have already started.
You can update customer information, re-send tickets and issue or update invoices.
You can book tickets and seats so the customers can purchase them later.
You can add users with different rights to your Fienta account, for example, event organisers with full access or ticket sellers and ticket validators with limited rights.
You can enable notifications to receive an email about each new ticket order.
You can access comprehensive real-time reports on sales, refunds, tickets, invoices etc., across days, events and orders. There are also reports on attendees and validations.
You can add referral parameters to the links you share on social media and other platforms to get a clear overview of the efficiency of your marketing channels.
Use Google Analytics to dive deep into your marketing channels and customer behaviour. You can track your customer's journey from the event discovery to the order completion. Ecommerce Analytics even allows you to see your sales figures in Google Analytics.
An overview of all your ticket buyers across all your events.
All reports and customer data can be downloaded in XLS format for additional processing. The data belongs to you - Fienta does not post or market anything to your customers.
You can manage all your events in Fienta and display the schedule on your website in line with your site styles and navigation.
With Google Analytics, you will get a detailed overview of sales channels' effectiveness and visitor behaviour.
With Meta Pixel, you can transmit data to Facebook about each visit to your public event page or various steps in the order process. This allows Facebook to create more effective ads.
Through the Make.com integration platform, you can interface Fienta with various mass emailing platforms such as Smaily, Mailchimp, Moosend, Mailigen and others.
Fienta can be easily integrated with video streaming and conference platforms such as Pine, Brella, Worksup, Videolevels and others.
You can transfer machine-readable data from Fienta to other systems by turning on webhooks for ticket orders, registrations, or validations.
Fienta is open to other software and platforms through a machine-readable API interface.