Getting the words in there: UX writing workshop - Jane Ruffino

Everyone is responsible for the user experience of a product, and that goes for the language, too. In this workshop, you’ll get the foundational knowledge and hands-on skills to understand, define, and actually implement product content. Whether you’re a writer who wants some new frameworks and methods, or you’re a designer, product manager, or developer who keeps getting stuck ‘doing the copy,’ you’ll come away with actionable skills you can use, alone or with your team.

You’ll learn:

• Why and how language matters in a service
• To define content needs and make decisions
• How to work with colleagues and stakeholders on product language
• Skills for writing solid, user-focused content