Terms of Service – Wallace & Gromit: The Wrong Trousers LIVE
These Terms of Service ("Terms") govern your purchase and attendance at Wallace & Gromit: The Wrong Trousers LIVE (the “Event”). By purchasing a ticket, you agree to these terms.
1. Ticket Purchase & Admission
1.1 All ticket sales are final – tickets are non-refundable except under the conditions outlined in our Refund Policy.
1.2 Your ticket grants entry to the specific screening time and venue stated on your booking confirmation.
1.3 A valid ticket must be presented at the event for admission. Digital and printed tickets are accepted.
1.4 Late arrivals may be asked to wait for a suitable break in the performance before being admitted.
2. Event Changes & Cancellations
2.1 The organisers reserve the right to change the date, time, or venue of the event if necessary. If the event is rescheduled, tickets will remain valid for the new date.
2.2 If the event is cancelled, a full refund will be issued to ticket holders.
3. Conduct & Behaviour
3.1 Attendees must behave respectfully towards other guests, performers, and staff. Disruptive or inappropriate behaviour may result in removal from the venue without a refund.
3.2 Filming, photography, and audio recording of the event are not permitted, except by authorised personnel.
4. Liability & Safety
4.1 Attendees enter the venue at their own risk. The organisers are not responsible for any personal injury, loss, or damage to belongings.
4.2 If an attendee requires special access or accommodations, they should contact the organisers in advance.
4.3 In case of an emergency, attendees must follow all safety instructions provided by event staff.
5. Intellectual Property & Licensing
5.1 Wallace & Gromit: The Wrong Trousers and all related characters and trademarks are owned by Aardman Animations. This event is an independent production and is not officially affiliated with Aardman unless stated otherwise.
5.2 The event features a live brass band performance of the film’s soundtrack, which is licensed accordingly.
6. Privacy & Data Protection
6.1 Personal information collected during ticket purchases will only be used for event communication and will not be shared with third parties.
6.2 Attendees may be photographed or recorded during the event for promotional purposes. If you do not wish to appear in promotional materials, please inform event staff upon arrival.
7. Changes to Terms
7.1 The organisers reserve the right to update these Terms at any time. Any changes will be communicated via the official event website or ticketing platform.
By purchasing a ticket and attending the event, you confirm that you have read and agree to these Terms of Service.
For any questions, please contact [email protected]
Fienta Ticketing OÜ, (henceforth Fienta), registry code 12658162, address Hobujaama 4, Tallinn 10151, e-mail [email protected].
When visiting and using the Fienta web platform (henceforth e-ticket shop), the following terms of service (henceforth terms of service) apply to the user of the e-ticket shop (henceforth Buyer):