Enhancing Customer Success at scale with AI

Book Now for €395

About the Course:

This workshop trains customer success professionals on leveraging AI to enhance customer experiences and optimize service delivery. Attendees will explore how AI can provide personalized customer interactions, anticipate needs, and manage relationships at scale. The program focuses on using AI to not just react to customer needs but proactively engage and retain them.

Join us for a dynamic journey where you'll:

• Implement AI to enhance customer support and experience through personalization and automation.
• Use AI to analyze customer feedback and behavior to predict future needs.
• Develop strategies for proactive customer engagement and retention.
• Understand the tools available for scaling customer success operations efficiently.

NB: This workshop is in English language.