TERMS AND CONDITIONS AND PRIVACY POLICY
OF ATTENDANCE FOR STARTUP DAY BUSINESS FESTIVAL
sTARTUp Day is organised by MTÜ sTARTUpDay, a non-profit organisation founded by Tartu business community organisations. This document sets out the terms and conditions between MTÜ sTARTUpDay and sTARTUp Day business festival ticket holders.
By purchasing a ticket for sTARTUp Day business festival, you are agreeing to comply with and be bound by these terms and conditions.
If you are purchasing a ticket on behalf of another individual, the responsibility is placed on the person purchasing to ensure the person attending the event is aware of these terms and accepts them.
By attending sTARTUp Day as an individual or as a company you agree to follow the terms and condition set by the organizer at all times regarding safety, sustainability guidelines and code of conduct.
MTÜ sTARTUpDay reserves the right to change these terms and conditions at any time. Any amended terms and conditions will be posted to startupday.ee website. This version of terms and conditions for MTÜ sTARTUpDay is applicable from April 29, 2020.
EVENTS
Access to sTARTUp Day business festival is with a personal ticket purchased from the official ticketing system. Please keep in mind that the description of the ticket contains information about which events are included within the ticket. Some side events might require a separate ticket.
PRICES
All prices indicated on startupday.ee website are in euros and include Estonian VAT 20%.
Student tickets are only valid in combination with a valid student ID. This must be presented at the name badge pick-up and shown on request to gain admission to the event venue. If no such verification is provided, the purchased ticket is invalid, and the person will not be granted access to the event.
Any and all other costs associated with your attendance (including travel and accommodation expenses) shall be borne solely by the attendee and MTÜ sTARTUpDay shall have no liability for such costs.
REFUND AND CANCELLATION POLICY
All tickets are non-refundable.
It is possible to allocate the ticket to a third party by assigning it if the ticket has been fully paid. Ticket holder name, company or any other information can be changed by each ticket holder by logging in the ticketing platform via link provided on the e-mail with the initial ticket or by contacting [email protected]. Each ticket holder will receive a confirmation e-mail.
MTÜ sTARTUpDay will not be liable for the granting any visas that are required to attend sTARTUp Day business festival. In case attendee’s visa is not granted, tickets will not be refunded for any event.
TERMS OF PAYMENT
sTARTUp Day business festival uses e-ticket shop provided by Fienta Ticketing OÜ. Terms of service are found at Fienta ticketing website. (as of May 20, 2018, on www.fienta.com/terms)
The following methods of payment are available:
- Online Estonian bank links of Swedbank, SEB, LHV, Luminor (ex-Nordea), Danske, Coop. And Pocopay payment link.
- Online Finnish bank links of Aktia, Alandsbanken, Danske, Handelsbanken, Luminor (ex-Nordea), Omasp, Pohjola, POP Pankki, Säästöpankki, S-Pankki.
- Online Latvian bank links of SEB, Luminor (ex-Nordea), Citadele.
- Online Lithuanian bank links of Swedbank, SEB, Luminor (ex-Nordea).
- Credit card payments with VISA, Mastercard, Maestro.
- Invoice payments operated by Fienta Ticketing OÜ.
Verification of payment may be requested for the purpose of resolving possible disputes about the purchase.
ENTERING THE EVENT
After purchasing a ticket for sTARTUp Day business festival you will receive an automatically generated registration confirmation and after a successful payment the tickets. If you do not receive a confirmation, be sure to check your junk e-mail box in case it was caught by e-mail filtering. In case you have not received the confirmation, please contact us via e-mail [email protected]. This confirmation including a unique bar code is used for acclaiming your wristband that will grant access to the business festival. Wristbands must be worn at all times in Festival areas.
The pick-up locations and opening hours will be communicated on the startupday.ee website and by e-mail at least 2 weeks prior to the event. When picking up the wristband, the customer must present the e-mail ticket with the unique bar code with a valid ID.
EVENT CANCELLATION, POSTPONEMENT & SUBSTITUTION POLICY
While speakers and topics are confirmed at least one month before sTARTUp Day business festival, circumstances beyond the control of the organisers may necessitate substitutions, alterations and cancellations of the speakers and/or topics. As such, MTÜ sTARTUpDay reserves the right to alter or modify the advertised speakers and/or topics if necessary without any liability whatsoever. Any substitutions or alterations will be updated on startupday.ee webpage as soon as possible.
If the event is being cancelled due to unforeseen circumstances (force majeure), ticket buyers will be refunded the total price of the purchased ticket(s). MTÜ sTARTUpDay does not hold itself liable for any other expenses incurred.
In case of rescheduling sTARTUp Day business festival, tickets may be returned by a deadline to be determined by MTÜ sTARTUpDay.
LIABILITY
MTÜ sTARTUpDay will not be liable for any loss, injury or damage to any person or property howsoever caused. MTÜ sTARTUpDay will not be responsible for any tickets that are lost or stolen. Each participant must make provision for his or her own insurance.
MTÜ sTARTUpDay reserves the right to refuse admission to any event or conference for any behaviour, which it deems unacceptable, or for breach of the terms and conditions.
PRIVACY POLICY
MTÜ sTARTUpDay has the right to collect, process and use attendees' data (name, e-mail, phone, country, company name and profile) for the purposes of processing the purchase of the tickets.
Attendee’s e-mails are used to provide relevant information about events you have purchased tickets to. You can opt-out from the newsletter subscription at any time but might be left out of important information about the event. Please note MTÜ sTARTUpDay tracks email opens and clicks for general marketing statistics.
MTÜ sTARTUpDay has the right to share information about the participating investor, startup and executive ticket holders to other investors, startup and executive ticket holders with the aim to ease the matchmaking between those parties. Through Startup Includer (Dealum) investors can see the required information about attending startups. In addition, attending startup list (startup name + contact person name) will be sent to investor & executive ticket holders and attending investor list (fund name + investor name) will be sent to startup ticket holders. Exact contact details (email, phone nr) will not be shared. In addition, MTÜ sTARTUpDay has the right to publish participating startup names, investors’ fund names and executive company names at sTARTUp Day website and its social media pages.
MTÜ sTARTUpDay is committed to protecting the privacy of its attendees. We do not rent or sell your contact information or other personal information to any third parties. We only share the names of sTARTUp Day attendees to sTARTUp Day official partners, who need to prove the event to public sector organization. Data collected is retained for up to 7 years.
PHOTOGRAPHY, RECORDING, STREAMING AND OTHER MEDIA
Attendees may not broadcast audio or video of sessions at sTARTUp Day business festival. Mobile devices and cameras are allowed at the event. It is allowed to take photos and record for purposes of company or annual reports, company media pieces, marketing materials, etc. Attendees are responsible for compliance with all applicable intellectual property, privacy and publicity laws, rules and regulations.
MTÜ sTARTUpDay has the right to film, photograph and capture attendee likeness with any media at sTARTUp Day business festival without any further approval or any payment to the attendee.
All the content at sTARTUp Day website (www.startupday.ee) belongs to MTÜ sTARTUpDay. Using, copying or spreading the content in any way is not allowed without written permission issued by sTARTUp Day except for personal, non-commercial use.
MTÜ sTARTUpDay gives permission for one-time reference on published blog posts under the following conditions:
Four (4) sentences can be used to refer to the blog post that has appeared on the startupday.ee page.
Refereed sentences must contain a reference to the startupday.ee page and a link to the web address of the article to be referenced. If the blog post referred to is not available on the web, the link must be directed to https://www.startupday.ee. At the end of the repertoire, there must be another reference to the original article written as "Read more from sTARTUp Day blog" along with the web address of the referenced article.
Fienta Ticketing OÜ, (henceforth Fienta), registry code 12658162, address Hobujaama 4, Tallinn 10151, e-mail [email protected].
When visiting and using the Fienta web platform (henceforth e-ticket shop), the following terms of service (henceforth terms of service) apply to the user of the e-ticket shop (henceforth Buyer):
