Terms and Conditions
When booking a session with Huggles Curious Play you acknowledge and agree to the following terms:
1. Cancellation and refund policy
We regret to inform you that we do not offer refunds for cancelled sessions, regardless of the reason. This ensures that we can maintain the quality and availability of our services for all clients.
2. Respectful Behaviour
We ask everyone to follow our 3 golden rules:
Be kind
Be safe
Show respect for others and for resources
Abusive language and failure to follow the rules above will not be tolerated. Parties may be asked to leave without refund.
3.Safety
Parents and guardians are fully responsible for their children’s supervision at all times during our play sessions.
Staff cannot be asked to supervise children for any reason.
For health and safety reason, in the unlikely event of an accident, injury occurred please immediately report it to a member of staff.
Huggles Curious Play do not take any responsibility of any injuries/accidents happened at the premises during play session. All parents/guardians have the responsibility for their child’s supervision.
4. Food and drink
Outside drinks, food, snacks are not allowed during our play sessions.
You are more than welcome to purchase from the cafe at the premises.
Food, drinks and snacks must be consumed only at the cafe area.
5. Photographs
Any photographs taken by Huggles Curious Play to be used for marketing will require written consent from parents.
By ticking the box during the online booking process, you acknowledge that you have read, understood and agree to these terms and conditions.
Fienta Ticketing OÜ, (henceforth Fienta), registry code 12658162, address Hobujaama 4, Tallinn 10151, e-mail [email protected].
When visiting and using the Fienta web platform (henceforth e-ticket shop), the following terms of service (henceforth terms of service) apply to the user of the e-ticket shop (henceforth Buyer):