ERP implementation: common mistakes and how to make change work

ERP implementation is not just about a new system. It changes how people work, how processes run, and who is responsible for what.

Many companies focus on the technical side, but the biggest challenges usually come from people, ways of working, and unclear expectations.

In this webinar, we will explain what really happens during ERP change and what you need to pay attention to. We will use simple, real examples to show how changes affect daily work across teams.

We will cover common pitfalls and success factors in change management, with practical examples from real projects.

We will also share insights from ERP change management research by Prosci, combined with practical experience from real projects.

This webinar is for project managers, department managers, process owners, and key users involved in ERP or digital transformation projects.

Speaker: Alina Ore

Alina is a digital transformation and change management consultant with more than 20 years of experience in leading roles in business strategic and IT projects.

She has over 10 years of experience in business process optimization, automation, change management, and project governance, as well as 7+ years in finance management.

Alina has worked for many years at Rimi Baltic, leading and supporting multiple transformation projects. She was also Change Manager for ERP implementation projects at Girteka Logistics.

In recent years, she has focused on ERP-related change management and project consultancy, working with companies in retail, e-commerce, and manufacturing.

Alina is a certified change management practitioner by Prosci. She has also completed a CBAP certification course and a PCC-level coaching program.

She combines strong project experience with a practical, people-focused approach to change, helping organizations turn system implementation into real business results.

Moderator: Daisy Kiis, Change Partners

Daisy is a certified change management practitioner and trainer with international experience.

Her background in human resources, marketing, and international business gives her a well-rounded understanding of both people and organizational needs.

She has developed talent in the healthcare and manufacturing sectors, managed customer relations for an international manufacturing company, and worked as a project manager and consultant at an employer branding agency, partnering with organizations across both the private and public sectors.

She has worked successfully with diverse groups  – from production employees , doctors, and engineers to senior specialists and executives – and has collaborated with cultures across Europe, Asia, and the Americas.

Daisy will present the Prosci ERP research results in the webinar.