Technical expertise may earn you a place at the table. Communication, confidence and leadership determine the impact you make once you are there.
This November, BritCham Academy returns with four practical workshops designed to strengthen the skills we rely on every day - from emotional intelligence and effective communication to confident presentation, leadership and conflict management.
Led by experienced professionals from within the BritCham community, each workshop combines useful insight with practical exercises that can be applied immediately in the workplace.
The Art of Managing Conflict
Conflict is a natural part of professional life, yet many of us feel uncomfortable addressing it - or avoid it altogether.
This workshop will help you:
Understand what causes conflict
Recognise your own reactions and the responses of others
See how different communication styles influence difficult interactions
Apply practical techniques for handling disagreement more constructively
Tutor: Emily Fraser
Emilyis a certified Executive and Team Coach with extensive experience in organisational development, leadership and team dynamics, particularly in the public sector. With over 10 years of experience as a workplace mediator, she specialises in helping individuals and teams navigate conflict, improve communication and build more productive working relationships.
Participants attending only the conflict management workshop are invited to arrive at 13:00 for a short introduction to the communication-style framework used during the session.
Places are limited to ensure an engaging and practical learning experience.
Invest a few hours in the skills that will support you throughout your career.
We look forward to welcoming you to BritCham Academy!
RISEBA • Meža iela 3, 1048 Rīga, Latvia
